Terms & Conditions – Missed Lessons

missed lesson allowance

Each individual membership (not ad hoc & private lessons) includes a missed lesson allowance of up to 4 lessons per year. This means that for any lesson missed (up to a maximum of 4) your direct debit will be reduced to reflect the number of class(es) you will not attend.

This allowance is primarily for lessons you cannot attend due to school and nursery activities and/or sport events, holidays and unforeseen circumstances. For lessons missed due to medical reasons, please refer to our illness clause no.16 within our main terms and conditions.

It is not a requirement to use your missed lesson allowance but it must be noted that the allowance per membership does not carry over to the next teaching year, and any allowance not used will expire on the last teaching day in August.

This allowance is subject to the following conditions:

  • All missed allowances will be activated after the 3rd month of all new memberships.
  • Allowances can be used as a four-week block, or the 4 lessons can be divided throughout the year between September to the last teaching day in August.
  • Allowance is pro-rated depending on when you start lesson in that year and can be rounded either up or down.
  • When an allowance request has been issued, it cannot be reversed and no exceptions can be made.
  • Allowances are for upcoming lessons only and cannot be backdated.
  • Allowance requests received before 20th of the month will be reflected in the following month’s direct debit.
  • Allowance requests received after 20th of the month will be reflected up to 7 weeks later.
  • Your direct debit will then be reduced to reflect the number of lessons you will miss for each allowance request.
  • Allowance not used within the year cannot be rolled over to the following year, and will be lost.
  • Allowance cannot be used as the 4-week cancellation notice period.
  • Our annual teaching calendar year runs from September to the end of August. Any cancellations before the end of August will be subject to charges if excess missed lesson allowance has been taken.

  • Laura Sevenus was a South African national competitive swimmer in the 60’s. She was one of five South Africans chosen to tour with the American Water Follies as a synchronized swimmer, thus changing her amateur status.

    In 1964, her professional career began when she assisted the South African team coach training beginners, and later established her first private swim school. Her understanding of parent and children’s needs led to the creation of a purpose-designed facility for teaching swimming in Cape Town, this is where she developed what is now the Sevenus Swimming Method®.

    She has contributed her evolving insight and expertise to various working groups in South Africa, Sweden, Germany and the UK and has been instrumental in defining swim teaching standards in South Africa. She is also a certified aquarobics instructor and Watsu® practitioner.