Strictly no children are to be left unattended. Outside of their class all children are the sole responsibility of the parent or carer.
Lesson duration is 30 minutes except for level 9 and the swim squad, which are 45 and 60 minutes respectively.
All children should avoid eating 1 hour prior to their lesson. This does not apply to infants with feeding routines.
questions & queries
For general questions and queries please speak to reception. For pupil progress updates and or concerns, please direct these in writing to the club managers concerned. It is important that instructors are not disturbed or interrupted at the poolside.
The wearing of loose fitting swimwear or baggy shorts is not advisable as it prevents ease of movement in the water. For health and safety reasons, all babies must wear two layers – swim nappies with a fitted swimming costume over.
To ensure that a high standard of water hygiene is maintained, all pupils and accompanying adults must shower before entering the pool.
It is compulsory for all pupils to wear swimming caps except in the cases of babies with little hair. Swimming caps keep hair out of the face and eyes and help maintain pool hygiene. Please ensure all swim caps and goggles are fitted before the lesson commences. All adults entering the pool are required to tie their hair up accordingly.
Water is precious so please be respectful of the use of water and teach our children to be the same.
eating & drinking
No food (other than water and necessary baby’s formula and milk in a bottle) is allowed in the pool and changing areas.
All children must be accompanied by an adult when visiting the toilet facilities. Pupils are required to visit the toilet and blow their nose before commencement of lessons. Each toilet is furnished with a potty and child toilet stand. Please clean these thoroughly after use and leave them as you would like to find them. Nappy bags are provided. Please make use of these and discard them in the appropriate bins. At our Bucks pool, we request that ‘foul’ nappies are to be taken away with you.
Please bring your own.
Laura Sevenus Swimming Tuition cannot be held responsible for any damage, loss or theft of personal property. The facility is equipped with Lost property bags so please ask reception if you think you have lost something on our premises. Any items not claimed within one month will be donated to charity.
upstairs playroom (chiswick club)
This area is for the benefit of all our children but has also been designed to help parents when they have more than one child with them. It is located next to the upstairs change room allowing your little one to be in a safe and comfortable environment that is in view while you get your other children ready before and after swimming.
For the comfort of everyone we ask all visitors, carers and pupils to keep noise levels to a minimum. For everyone’s safety – do not let the children in your care run in these areas in order to avoid slips and trips. Please encourage them to tidy up after themselves. Your co-operation is appreciated.
Tea, coffee and hot chocolate is available to purchase. Please consider the surroundings and keep your lid on your hot drink to avoid any potential accidents. Hot drinks along with food are not to be consumed in the pool and changing areas for hygiene reasons.
tv's (chiswick club)
For your comfort we have installed a new CCTV system to enable daily viewing of the classes. On occasion some major sports events will also be shown on this screen. The children’s TV area plays cartoons.
For health and safety reasons, everyone is required to remove their shoes before entering the waiting room, changing areas and the pool hall. For convenience and safety, do not allow shoes to obstruct the entrance. Blue shoe covers can be purchased from reception.
Please ensure that the correct pair of shoes is worn upon leaving the premises.
Laura Sevenus Swimming Tuition cannot be held liable for any loss or damage to push chairs or property left in them. Please ensure no valuables are left in the pushchair and that when leaving the premises you have the correct pushchair.
scooters and bicycles
Any scooters and bicycles must be stored out of the way of any entrance and thoroughfare.
Please make yourselves familiar with our watching week policies.
accident and injury
In the event of an accident, an accident report form (available at reception) must be completed and signed by a parent/guardian as well as the teacher - should the accident happen in the pool. Laura Sevenus Swimming Tuition staff hold general & paediatric first aid certifications and take every precaution in the protection and safeguarding of all club members.
Safety Notices are prominently displayed throughout the facility, please take note of these and ask any of your visitors to do the same.
For health conditions leading to the non attendance of more than two consecutive classes, a doctor’s note documenting the absence will be required. Only upon submission of this note can allowances in the form of make up classes be considered.
If you or your child is showing persistent symptoms or occurrences of diarrhoea and vomiting, we strongly request that you do not attend class.
Under no circumstances must anyone suffering from symptoms or occurrences of diarrhoea and vomiting attend swimming until they been fully clear of these symptoms for at least 48 hours prior to the lesson, and after receiving confirmation to swim again from your doctor.
baby change mat system for hygiene
Please ensure you follow our ‘used and unused’ baby change mat system that we have in place to ensure necessary hygiene measures are met for our little swimmers.
Video and Photography is not permitted under any circumstances.
club attendance procedures
Club attendance procedures are included with your enrolment package. Please ensure you familiarise yourself with them.
right of admission reserved
LSST Ltd is a private club and right of admission is reserved.